Privacy policy

1. INTRODUCTION

At Oraby, operated by 1011 3RD ST N LLC, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. We are committed to protecting your personal data and your right to privacy.

2. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you interact with our store. This includes:

  • Order Information: When you make a purchase, we collect your name, shipping address, billing address, email address, and phone number.
  • Communication Data: Information provided when you sign up for our newsletter or contact our customer support team.
  • Device Information: We automatically collect certain information about your device, including your IP address, browser type, and time zone.

3. SECURE PAYMENT PROCESSING

Your payment security is our top priority.

  • Encryption: All payments are processed through secure, encrypted third-party providers (such as Shopify Payments, PayPal, or Stripe).
  • Data Safety: We do not store your credit card details or sensitive payment information on our servers. All processors comply with the Payment Card Industry Data Security Standard (PCI-DSS).

4. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Fulfill and manage your orders, including shipping and tax calculations.
  • Communicate with you regarding order updates or support inquiries.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products (only if you have opted-in to receive marketing).

5. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to others. We only share your information with trusted third parties who help us operate our business, such as:

  • Logistics Partners: To ensure your package is delivered to your door.
  • Payment Processors: To securely handle your transactions.
  • Compliance: We may share information to comply with applicable laws and regulations or to protect our rights.

6. COOKIES AND TRACKING

Our website uses cookies to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some features of the site.

7. YOUR RIGHTS

Depending on your residency (including CCPA for California residents or GDPR for international visitors), you may have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us via the email below.

8. CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Company Name: 1011 3RD ST N LLC
  • Business Address: 1011 3RD ST N, JACKSONVILLE BEACH, FL, 32250, USA
  • Email: support@oraby.shop
  • Phone: +1 (904) 258-1567
  • Service Hours: Mon-Sat, 9:00 AM - 5:00 PM (EST)