Contact Us
We’re Here to Help
At Oraby, we are as passionate about your pet’s happiness as you are. Whether you have a question about our products, need assistance with an order, or just want to share a cute photo of your furry friend, our team is ready to assist.
Get In Touch
📧 Email Us: For order inquiries, shipping updates, or general questions: support@oraby.shop (We aim to respond to all inquiries within 24 hours, Monday through Saturday.)
📞 Call Us: +1 (904) 258-1567 Available: Monday - Saturday, 9:00 AM - 5:00 PM (EST)
📍 Our Office: 1011 3RD ST N LLC 1011 3RD ST N, JACKSONVILLE BEACH, FL, 32250, United States
Frequently Asked Questions
- When will my order arrive? Most orders are processed in 1-3 business days and delivered within 8-16 business days.
- Do you offer free shipping? Yes, we provide Free Standard Shipping on all orders across the United States.
- What is your return policy? We offer a 30-day hassle-free return policy. Please visit our [Return & Refund Policy] page for details.